Event Registration Policy

Registration Policy

All of CASIE’s event registrations are made through our online registration system, linked from this website. See the bottom of this page to find out what you will need to know / have on hand to register. Once the registration is complete, the registrant – as well as the listed billing contact – will receive a confirmation email. Until you are registered and confirmed in our system, we cannot guarantee a seat in your desired workshop.

If the event is full when you register, you can join a waitlist by emailing registration@casieonline.org. There is no guarantee that a seat will open up; but if it does, we will contact you and offer the option to accept the seat, at which point, payment would be due.

In general, registration will close one week before the event start date. For special consideration after that, please contact registration@casieonline.org.

I’m sure I completed the registration, but I haven’t received the confirmation email . . .

You may have inadvertently entered a typo in your email address. Check with us at registration@casieonline.org.

My District requires a quote before I can register . . .

Contact accounts.receivable@casieonline.org to get a quote but remember that until you are fully registered in our system, your seat is not guaranteed.

By the way, what is CASIE?

CASIE (pronounced “KAY-see”) is The Center for the Advancement & Study of International Education. We are an Atlanta, Georgia-based non-profit organization, founded in 1999, and working to promote international understanding through education programs, research, discussion, policy planning, and workshops. We are a long-time partner and official authorized workshop provider of the International Baccalaureate Organization.

I need to send some people for training, but I don't know who can go yet. Can I just hold some places and let you know later?

This is handled on a case-by-case basis. Check with registration@casieonline.org

When in doubt about event registration, please contact our Registration Manager at registration@casieonline.org.

Here's what you need to know/have to register

The name and contact information for the billing contact (the person responsible for payment)
Your school’s preferred payment method (this can be changed after registration if need be).
To register additional teachers from the same school … click “Add another” at the end of the form for each registrant. Once you are done with all of them, be sure to click “Finish” at the end of the form to complete the registration. A group confirmation email will be sent. If you require a single invoice for your group, please email accounts.receivable@casieonline.org.

Payment Policy

Payment is due prior to the event*

The confirmation email you received after finishing your registration has a link to your invoice to assist in your payment. If you did not pay for your registration at the time you made it, the balance shown on your invoice is due 60 days from your registration date.

Payment can be made by check, credit card [there is a link in the confirmation email to pay in the system], or by wire/ACH bank transfer. Contact accounts.receivable@casieonline.org to request wiring instructions.

Is it possible to get a group invoice for multiple teachers? CASIE needs to register/update in our system to initiate the payment process … We need an invoice that has the PO number on it … We need your W-9 . . .

For these and similar payment-related questions, needs, and issues, please contact accounts.receivable@casieonline.org.

I can’t seem to make the credit card link work . . .

You can also call us with the card information, and we can enter it from our end – 404-848-9044, x4.

Can I pay with a PO?

CASIE certainly accepts POs and considers them a confirmation of the registration and an indication that payment will be forthcoming, but we do require actual payment in hand – check, credit card, or wire transfer – prior to all of our events.

* Exceptions with proof/confirmation of future timely payment will be considered on a case-by-case basis. Please contact Drew Schuler at accounts.receivable@casieonline.org to discuss.

Cancellation and Refund Policy

By completing this registration, you are committing to paying the registration fee.

If you cancel your registration one month or more prior to the event date, you will receive a refund minus 10% of the registration fee. There are no refunds with less than one month’s cancellation notice.

Registrations may be transferred within an event to someone else from the school (and, sometimes, from the same district).

No-shows at an event will not be refunded for any reason. No exceptions.

Substitutions

To request a registration transfer within an event, please emailaccounts.receivable@casieonline.orgwith the following information about the new participant:

Name
Email address
If they are vegan or vegetarian

Attendee substitutions may be requested in writing up to one week before the event start date. Attendee substitutions will not be finalized until you receive written confirmation from CASIE.

In instances where CASIE offers both virtual and face-to-face events in the same year, registration transfers will not be possible between these types of events. Registration transfers are only possible between the same type of events within a calendar year. Registration transfers across calendar years are also not possible.

Attendance & Certificate Policy

Full attendance is required to receive a certificate of completion. 

CASIE will email a certificate of attendance to each participant who completes our workshops, generally within one month of the end of the event. If one month has elapsed from event and you have not received your certificate via email, please contact us at registration@casieonline.org.

Additional Questions?

Contact the CASIE team by phone at (404) 848-9044 or email at info@casieonline.o rg.